matkaa online
matkaa online
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This app is available for your device
matkaa online
This app is available for your device
Contact
+91 8217885359
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the matkaa online?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) to secure your account. This method eliminates the need for a password or email login, allowing for easy access.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection for a strong signal. If you receive the OTP, wait for the designated time; otherwise, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your existing active account number. If your account number has changed, please send your updated KYC details to the customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Next, download the latest version of the app, and you'll be able to log in and start playing with ease. This should allow you to access the updated features and functionality.
Q1: What is the minimum withdrawal amount in the matkaa online?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawal is only applicable to the money earned from gaming, not the bonus amount. This means you can only redeem your earnings from actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services expedite the process, typically taking 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can contact their care centre for assistance.
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